How do I make a claim?
Please start by contacting us. One of our claims representatives will guide you through the repair or replacement process. Please be ready with as many details about your jewellery and your claim as possible. Since each claim is unique, our settlement process will be personalized to you and your jewellery. We recognize how painful it can be to experience a loss of or damage to your jewellery, especially jewellery that may have great emotional significance. We strive to make the claims settlement process as smooth and painless as we can.