Terms & Conditions

The terms and conditions described below apply to all Aurora Gold & Diamonds associated website, subsidiaries, affiliates, minisite, and translated websites around the world, regardless of the language used, (collectively 'Aurora Gold & Diamonds'). Please be sure to read our terms and conditions (the 'Terms and Conditions') carefully.

By Using the “Aurora Gold & Diamonds” you agree to be bound by the Terms and Conditions

The service provided to you by Aurora Gold & Diamonds is subject to these Terms and Conditions. The Terms and Conditions govern your use of Aurora Gold & Diamonds, and constitute an agreement between you and Aurora Gold & Diamonds. Furthermore, the Terms and Conditions apply to any purchase from Aurora Gold & Diamonds. Aurora Gold & Diamonds reserves the right to change or modify any product pricing, prices that are listed online, any of the Terms and Conditions or/and any guideline, or policy of Aurora Gold & Diamonds at any time, and in its sole discretion. Any change or modification is considered effective immediately upon uploading the revisions to Aurora Gold & Diamonds. Your continued use of Aurora Gold & Diamonds, following the uploading of any changes or modifications will constitute your acceptance of such. By visiting or using this website or any other Aurora Gold & Diamonds website or service, you acknowledge that you have read and understood, and agree to be bound by, the Terms and Conditions. You also agree to comply with all applicable laws and regulations. We highly recommend that you review the Terms and Conditions and any other applicable policies before considering any purchase from the Aurora Gold & Diamonds, in addition to a periodic review in order to clearly understand the terms and conditions that apply to your use of Aurora Gold & Diamonds. If you do not agree to the terms, please refrain from using the Aurora Gold & Diamonds website.

Pricing

A lot of effort has been made to ensure that all prices on the Aurora Gold & Diamonds website are accurate. There are instances where a pricing error has been made due to technical reasons. In such a case, Aurora Gold & Diamonds reserves the right to change or modify the product pricing at any time, and in its sole discretion. Any change or modification which appears is considered effective immediately.

If a pricing error is only recognized after a quotation and/or order is already placed, Aurora Gold & Diamonds reserves the right to cancel the order. Aurora Gold & Diamonds will advise the client of the change by either phone, email, or in person, but if the client is not available, the change will be considered effective immediately.

Links

The www.auroradiamonds.co.za web site contains links to other web sites. Please be aware that Aurora Gold & Diamonds is not responsible for the privacy practices of these other web sites. We encourage our users to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by Aurora Gold & Diamonds.

Feedback, Comments, and Suggestions

We at Aurora Gold & Diamonds appreciate your business and are glad to receive your feedback, comments, and suggestions. If you would like to provide feedback about any Aurora Gold & Diamonds websites, products, articles, or more… or, perhaps recommend a way we can improve the buyer’s experience, please email us at info@auroradiamonds.co.za

Surveys and Contests

From time to time, our site requests information from users via surveys and contests. Participation in these surveys or contests is completely voluntary. Compliance by users indicates that they are willing to provide the information requested. This may include contact information (such as names and shipping addresses), and demographic information (such as zip codes, ages, etc.). Contact information will be used to notify winners and to award prizes. Survey information will be used to monitor and facilitate customer use of the web site and improve customer satisfaction with the web site.

Supplementing Information

In order to fulfill Aurora Gold & Diamonds obligations to customers, it is necessary for the company to supplement the information received with information from third-party sources. For example, when determining if a customer qualifies, the company uses their name and identity number to request a credit report. Once the customer's credit worthiness has been determined, all associated records are destroyed.

Special Offers

Aurora Gold & Diamonds sends all new members a welcome e-mail to verify their passwords and user names. Established members will occasionally receive information about products, services and special offers. All members can opt-out of receiving these types of communications at any time. Please read below under Choosing to Opt-out.

From time to time, Aurora Gold & Diamonds offers great sales, gift vouchers, coupon codes, and fantastic discounts on certain items. All sales are time-limited. Gift vouchers, coupon codes, and any other discounts can only be used 90 days from the time they are originally sent out. There are no double discounts with sales, gift vouchers, coupons, or discounts. Discounts, coupons, or gift vouchers can only be used on the full listed price of any item even if a sale is in progress and the product is offered at a lower value. Aurora Gold & Diamonds reserves the right to refuse the sale of any product. If any pricing error is recognised, even after the payment is received, Aurora Gold & Diamonds reserves the right to cancel the sale and refund the transaction in full. Aurora Gold & Diamonds reserves the right to stop or cancel the sale without prior notice.

The prices and availability of all diamonds and jewellery are subject to change without notice. Aurora Gold & Diamonds reserves the right to change or modify any of the Terms and Conditions or/and any guideline, or policy at any time, and in its sole discretion. Any change or modification is considered effective immediately upon uploading the revisions to Aurora Gold & Diamonds's website.

Opt-out

Aurora Gold & Diamonds users are given the opportunity to 'opt-out' of having their information used for marketing purposes, not directly related to the web site at the point where they are prompted for information.

For example, when using the www.auroradiamonds.co.za order form to order an item, customers have an 'opt-out' mechanism enabling them to purchase products without being put on the company's mailing list. Furthermore, each email the company sends out with its current promotions or great gift ideas includes the ability to opt-out of the outgoing mailing list.

Use of Website

All Aurora Gold & Diamonds website content and/or images, either published in www.auroradiamonds.co.za or external published media, are intended exclusively for personal use by any visitors and online shoppers and not commercial use. No content, media, or images may be used for any commercial purpose without prior written consent from Aurora Gold & Diamonds For any requests or required information, please contact info@auroradiamonds.co.za.

By visiting Aurora Gold & Diamonds you agree not to reproduce, distribute, publish, modify, or create derivative works from the content, or commercially exploit the company in any way. Visitors and online shoppers are permitted to download, copy, and print any of the content of Aurora Gold & Diamonds for personal, non-commercial use only.